Frequently Asked Questions
Why dont you include flights with your tour cost?
Because we have travellers coming in from all around the world, there are so many choices of airline that cater for differing budgets. This way you choose your own preferred airline with a price to suit you as well as you can also get flight reward points if your participate in any freequent flyer programs.
What's the weather likely to be like whilst on tour?
We recommend appropriate clothes for the weather expected. Weather changes depending on the seasons the same as other locations around the world. If you do a quick google search online for "Vietnam Climate" and your preferred month of visiting, you should get a pretty good idea of what to expect. Lightweight rain ponchos and umbrellas are readily available and very cheap to purchase in Vietnam!
How do I pay for the tour I've booked?
Tour prices are listed in U.S. Dollars and are the preferred currency of payment however we also accept Australian Dollars or Vietnamese Dong. Each tour requires a deposit to be made at time of booking and final payment is due one month prior to arrival date. Payment can be made using credit card via Paypal or Bank Transfers are also accepted.
Im a bit scared of trying foreign foods, will it be safe?
All foods on our tour are carefully selected. They are all easy to eat by western standards and if you are worried about hot chillis, then please don't be as none of the dishes we will be trying will be hot to taste. For those that do like chilli there will always be chilli condiments that can be added if you prefer! We also DO NOT offer any of the 'extreme' shock value types of food that you have probably heard about. If you are of the adventurous type, please ask and we can give you information on where you can find these rather unusual local delicacies.
Do you offer discounts if we book a large group?
Please contact us via our Contact page and provide us with some more information and we will happily provide you with a competitive quote. Our tours are designed for small groups so we can offer the best service we can however we do try and accomodate all requests.
Are airport transfers included?
Yes we provide a transfer in both directions to and from DaNang International Airport. Our driver will be waiting when you exit customs with a Feelfree Vietnam Sign. Please approach this driver who will lead you to his airconditioned vehicle. It's approximately 35 minutes drive to your accomodation in Hoi An from the airport.
Can you offer recommendations whilst in Hoi An?
We have both used and have many friends that have used, local shops for things like casual clothes, business attire, shoes, bags, jewellry and even curtains! We are happy to point you in the right direction. We DO NOT take commission for these suggestions as we DO NOT want to compromise our business reputation in the hope of making a few 'quick bucks' if you are unhappy with something. Like always, it's buyer beware, if the offer is too good to be true, it probably is. If you are in need of a Chemist or a Dentist or the hospital we are also happy to provide directions and all are very close to the old quarter.
Do you accept credit cards?
At this stage we DO NOT offer the ability to pay using credit card other than via the Paypal portal. Please enquire via our contact page about other possible options
How do we get around Hoi An?
Hoi An is very flat and most things are within easy reach. Bikes are available for those that wish to ride or you can walk to the old town within 15 mins from your accomodation. A taxi would cost less than $2.
Do you have any other tours?
We currently only offer 8 day and 14 day Central Vietnam Tours. If you have something else in mind feelfree to contact us and we will see what we can do.